I appreciate the beauty of the flowers, and more importantly, the beauty of the people at Nature's Gallery Florist. I ordered an orchid to be delivered to a friend who just lost her husband and the father of their son. NGF recognized the weight of the moment, and was willing to deliver several times, because my friend was unavailable. And instead of hounding her with calls or telling me to forget it, they remained patient and understanding. Eventually the orchid was delivered and received well. Thank you.